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NUMBER of PASSENGERS: All fares listed on this site are for 1 to 4
passengers.
PAYMENT METHODS:
All West Sedans accepts American
Express, Discover Card, MasterCard, Visa and cash. We also offer
direct billing for corporate accounts with prior approval. (A driver gratuity of
20% will
be automatically added for all direct billing.)
RESERVATIONS:
Credit card information will be
required when you make your reservation. Upon completion of your trip you
may elect to pay by cash, or leave the charge on your credit card, in
which case you will need to sign for the credit card charge.
CANCELLATIONS:
All West Sedans requires a two hour
notice of cancellation for scheduled pickups within the Metro Phoenix
area. Locations outside the Metro Phoenix area may require
additional time for notice of cancellation. Any cancellation not
made within the required time may be charged a cancellation fee, up to the
full rate of the scheduled trip.
NO-SHOWS:
A no-show charge equal to the full
rate of the scheduled trip, including any wait time, may be charged if a
client fails to be at the scheduled pick-up location within 15 minutes of
the scheduled pick-up time. To avoid no-show charges, please be sure
to notify us of any changes and/or
cancellations.
WAIT TIME:
All West Sedans grants a 10 minute
grace period after the scheduled pick-up time. After the grace
period has expired, wait time will be charged in 5-minute increments from
the originally scheduled pick-up time, at the rate of $4.00 per each 5
minutes of waiting time. Should we ever be late in picking you up,
we will refund to you on the same basis.
STOPS:
Stops en route are charged at $4.00
per 5-minute increment. If the normal route to the destination is
changed substantially to accommodate the stop, additional mileage charges
may apply.
CHARTERS:
All West Sedans provides charter
service on an hourly basis. The charter rate is $50.00 per hour,
with a 2 hour minimum. The charter rate includes up to 20 miles for
each hour of charter time. Excess mileage is charged at $3.00 per
mile.
AIRPORT MEET & GREET:
Due to increased airport security,
we are unable to meet you at your arrival gate. We can, however,
meet you in baggage claim. The additional fee for this service is
$25.00. To avoid this charge, we recommend that you make a
reservation prior to your arrival, and once you have claimed your luggage
just give us a call. We will monitor your flight, and be on airport
property, ready to pick you up within approximately 5 minutes of your
call.
POINT to POINT FARES:
For specific rates, please contact
us.
SURCHARGES:
Surcharges MAY be applied for
charter and point to point service during special events such as New Years
Eve, and for escalating fuel costs. Out of town trips exceeding 450 miles or 8 hours, one way, may incur a surcharge for the driver's overnight accommodations.
DRIVER GRATUITIES:
Driver gratuities are optional.
The "customary" gratuity is 15% to 20% of the fare, at the passenger's
discretion. You may add a gratuity at the time of making your
reservation, should you so desire. |
